Terms of Service

Effective Date: May 23, 2025

Welcome to Cowboys Air Conditioning & Heating (“Cowboys AC,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, cowboysac.com (“Website”), and any services, including HVAC installation, repair, maintenance, or other related services (“Services”), provided by Cowboys Air Conditioning & Heating, a Texas-based company licensed by the Texas Department of Licensing and Regulation (TDLR), license number TACLB00027173C. By accessing our Website or engaging our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Website or Services.

1. Use of Website and Services

• Eligibility: You must be at least 18 years old to use our Website or Services. By using our Website, you represent that you meet this age requirement.

• Website Access: We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You agree not to use the Website for any unlawful or prohibited activities.

• Service Agreements: Any Services provided (e.g., HVAC installation, repair, or maintenance) are subject to separate written agreements or contracts provided at the time of service. These Terms supplement but do not replace such agreements.

• Prohibited Conduct: You agree not to:

  • Use the Website to transmit harmful, offensive, or illegal content.

  • Attempt to gain unauthorized access to our systems or networks.

  • Interfere with the Website’s functionality or security.

2. HVAC Licensing and Compliance

• Cowboys AC is licensed by the Texas Department of Licensing and Regulation (TDLR), license number TACLB00027173C. All Services are performed in compliance with applicable Texas laws and regulations.

• For complaints or inquiries about our licensing, contact TDLR at P.O. Box 12157, Austin, TX 78711, 1-800-803-9202, or visit www.tdlr.texas.gov.

3. Service Terms

• Scheduling and Payment: Service appointments are subject to availability. Payment terms, including deposits or full payment, will be outlined in the service agreement or invoice. All payments are due as agreed upon in writing.

• Warranties: Services and products may come with limited warranties, as specified in the service agreement or manufacturer documentation. Cowboys AC is not responsible for warranties outside those explicitly provided.

• Cancellations: Cancellation policies for scheduled Services will be provided at the time of booking. Failure to cancel within the agreed timeframe may result in fees.

4. Intellectual Property

• All content on the Website, including text, logos, images, and design, is owned by Cowboys AC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any content without our prior written consent.

• The name “Cowboys Air Conditioning & Heating” and our logo are trademarks of Cowboys AC. Unauthorized use is prohibited.

5. Limitation of Liability

• Website Use: The Website is provided “as is” without warranties of any kind, express or implied. We do not guarantee that the Website will be error-free, secure, or uninterrupted.

• Service Liability: To the fullest extent permitted by Texas law, Cowboys AC is not liable for indirect, incidental, or consequential damages arising from Services, including but not limited to property damage or loss of use, unless caused by our gross negligence or willful misconduct.

• Maximum Liability: Our total liability for any claim related to the Website or Services shall not exceed the amount paid by you for the specific Service giving rise to the claim.

6. Indemnification

You agree to indemnify and hold harmless Cowboys AC, its officers, employees, and affiliates from any claims, damages, or liabilities arising from your use of the Website or Services, violation of these Terms, or infringement of any third-party rights.

7. Privacy

Your use of the Website and Services is subject to our Privacy Policy, available on our Website. Please review it to understand how we collect, use, and protect your information.

8. Termination

We reserve the right to suspend or terminate your access to the Website or Services at our discretion, without notice, for any violation of these Terms or applicable law.

9. Governing Law and Dispute Resolution

• These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

• Any disputes arising under these Terms shall be resolved in the state or federal courts located in Bexar County, Texas. You agree to submit to the jurisdiction of these courts.

10. Changes to Terms

We may update these Terms at any time by posting the revised version on our Website. The updated Terms will be effective as of the posting date. Your continued use of the Website or Services after changes constitutes your acceptance of the revised Terms.

11. Contact Information

For questions about these Terms or our Services, please contact us at:

• Cowboys Air Conditioning & Heating

• 6510 Blanco Rd, San Antonio, TX 78216

• (830) 445-2373

• [email protected]

• Licensed by the Texas Department of Licensing and Regulation, TACLB00027173C

© 2025 Cowboys Air Conditioning & Heating – All Rights Reserved