Welcome to https://cowboysac.com (the “Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Cowboy’s Air Conditioning & Heating (collectively, “Services”) (“Authorized Customers”).
Personally Identifiable Information
“Personally Identifiable Information” refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains.
What Personally Identifiable Information is collected?
We may collect basic user profile information from all of our Visitors. Additionally, we collect the name, email address, phone number, address, and other relevant details from both Authorized Customers and Visitors who fill out contact forms or interact with the Site.
Note: If a contact form is completed by a general Visitor (not just Authorized Customers), we collect any information submitted through that form, including phone numbers, email addresses, and other details. This applies to all site visitors who interact with forms or other communication tools on the Site.
What organizations are collecting the information?
In addition to our direct collection of information, our third-party service vendors (such as email providers, analytics tools, and advertising partners) may collect information from Visitors and Authorized Customers for purposes including tracking, matchback, streaming, and remarketing.
How does the Site use Personally Identifiable Information?
We use Personally Identifiable Information to customize the Site, provide appropriate service offerings, and fulfill requests. We may also use this data for analytics, matchback tracking, streaming optimization, email marketing, and improving user experience.
With whom may the information be shared?
Personally Identifiable Information about Authorized Customers and Visitors may be shared with other Authorized Customers or third-party vendors who provide services to Cowboy’s Air Conditioning & Heating for the purpose of supporting our business activities.
How is Personally Identifiable Information stored?
Personally Identifiable Information collected by Cowboy’s Air Conditioning & Heating is securely stored and is not accessible to third parties or employees of Cowboy’s Air Conditioning & Heating except for use as indicated above.
What choices are available to Visitors regarding collection, use, and distribution of the information?
Visitors and Authorized Customers may opt out of receiving unsolicited information or future communications by contacting us at info@cowboysac.com.
Cookies
A cookie is a string of information that a website stores on a visitor’s computer.
We use cookies to collect information to enhance functionality and user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Are Cookies Used on the Site?
Yes. Cookies are used for various reasons, including analytics, user preferences, advertising, and remarketing. Disabling cookies may affect site functionality.
Cookies used by our service providers
Our service providers (such as analytics, streaming, and advertising platforms) may use cookies that are stored on your device when you visit our Site.
How does Cowboy’s Air Conditioning & Heating use login information?
We use login information, including but not limited to IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user’s movement, and gather demographic information.
What partners or service providers have access to Personally Identifiable Information?
Cowboy’s Air Conditioning & Heating has entered into partnerships and affiliations with a number of vendors and service providers. Such parties may have access to certain Personally Identifiable Information on a need-to-know basis to perform services for Cowboy’s Air Conditioning & Heating.
How does the Site keep Personally Identifiable Information secure?
All of our employees are familiar with our security policies and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to qualified employees and vendors who need the information to perform a specific job.
How can Visitors correct any inaccuracies in Personally Identifiable Information?
Visitors and Authorized Customers may contact us to update or correct their personal information at info@cowboysac.com.
Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?
We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information. Please contact us at info@cowboysac.com.
Your Rights
Under applicable data protection laws, you have the following rights:
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The right to access
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The right to rectification
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The right to erasure
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The right to restrict processing
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The right to object to processing
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The right to data portability
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The right to complain to a supervisory authority
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The right to withdraw consent
Children’s Privacy
Our Service does not address individuals under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Compliance With Laws
We will disclose Personally Identifiable Information when required to do so by law or subpoena.
What happens if the Privacy Policy changes?
We will inform Visitors and Authorized Customers of changes to our privacy policy by posting those changes on the Site.
Links
This Site may contain links to other websites. We are not responsible for the privacy practices or content of such websites.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: