I could not have asked for a better experience with Jorge and Alex. Both of them were respectful and worked tirelessly to get my AC unit replaced. Not fixed, I mean a full replacement of my inside and outside unit. Not only did they get it done in a little less than 5 hours but they cleaned up everything afterwards and left my house spotless. When we woke up this morning and the AC was out my wife and I knew we were in for a rough day. I tried what I could but to no avail. We called Cowboy AC at noon and Benjamin was out within the hour. He not only got us the new units but had us put on the schedule to have them installed and running same day! That’s when Jorge and Alex showed up and got to work! Not only would I recommend Cowboy AC, but I would go out of my way to specifically recommend Jorge and Alex to anyone. Could not be more impressed with them! They made a lifetime customer.
- Silvano P., Jul. 2023
Our air conditioner was not cooling. I called and had an appointment the next day. My technician Josh assessed the problem, checked on my warranty which had expired and provided me my option. Then schedule the repair which was accomplished the same Day by George V. And Chris Z. I would recommend this company based on their great Service! Now I am Cool in San Antonio.
- Michael C., Jun. 2023
Joe was very thorough and professional, would highly recommend Cowboys
- Thomas B., Jun. 2023
Cowboys are awesome, super fast service. Sales and installation team are fantastic. Price was very good. Highly recommend Fabian Del La Rosa is the guy to talk to wonderful job. Sean and John answered all my questions and were extremely knowledgeable and very professional. Would recommend to my friends and family.
- Justin J., Dec. 2023
The best company I've Ever used! I called out a large company called gettle,never again. Charged me a service charge did not fix my furnace. Called cowboys,they came right away,found the part and fixed my furnace and did not charge me a service charge.the guys were fantastic! Alfonso and Greg. Ended up having to replace to old furnace 5 days later, gas leak 2nd time...it was over 20yrs old. Cowboys was again fantastic! Sent the team to replace, excellent work! Great price, left my house spotless, covered everything, and were very careful. Showed me how to work the new thermostat, they are the best! New unit is great. I will continue to use Cowboys! I love this honest company! Thank you so much guys!
- Cissy C., Feb. 2023
Showed up on time! Did service for price quoted. Technicians were informative and transparent on service needed and suggestions for future service. We'll use in the future for sure. I'd highly recommend.
- Faith M., Dec. 2023
I had an amazing technician!! Austin Cruz came to service my central air unit and he was awesome!! Very friendly, knowledgeable and professional!!! He explained everything step by step and made it easy for us to understand what our unit needed!! Cowboy's will definitely be our go to for heating and air from now on!! Thank you Austin!!!
- Kelly H., Jan. 2024
Our a/c unit went out and we called another company. We had been waiting on a part from them for almost 2 weeks. I happened to be walking my dogs and came across Benjamin working on a neighbor's a/c unit. I spoke to him about my situation and he said he could get my a/c fixed that day. Within an hour he was at my house and gave me an estimate for the repair that was less than the first company. He was true to his word and the a/c was working by that night. I would recommend Cowboys to anyone! They are honest, efficient, and their prices are fair.
- Terri B., Jun. 2022
I was having a serious issue with my old AC/Heating system and Mr. Fabian De La Rosa came right out, diagnosed the situation and gave me all the options. I was grateful for his honesty and kindness. The same day, less than 90 minutes later, Mr. Daniel Montoya and his team changed out the system and had everything running smoothly and perfectly. The team were all extremely kind and professional and respectful of my home. With cold weather approaching I was thankful to get all of this taken care of. Thank you Cowboys for your wonderful service.
- David W., Feb. 2024
Manny was so welcoming & positive when he came out and checked my home outside AC unit. My unit is over 12 years old. I needed Freon/coolant. The assessment of my unit and troubleshooting took less than 10 minutes to figure out the problem. I will be requesting pricing for a new unit since my unit is outdated and current AC units no longer use Freon. Oh... and there was no charge for my estimate/ courtesy visit. I was surprised and grateful for that. I definitely recommend Cowboys AC & Heating.
- Claire R., Jun. 2022
Straight to the point, very friendly, helpful and sincere techs. Trust them to get to the root of the problem quickly and fairly! Very knowledgeable.
- Cody T., Mar. 2023
I have used the Cowboys for about a year and a half now. They corrected problems I had been experiancing for years with my boiler that previous services could not correct, as well as safety issues. They are the most knowledgeable people I have encountered. Exemplary service.
- Douglas T., Jan. 2024
I have always been pleased with Cowboys a/c. We have been using them for over 10 years. Well my unit finally went out and we had them do a complete change out. Benjamin came out and gave us the estimate and was very professional and courteous. Approximately 2 hours later Fabian and Eric showed up to do the install. They arrived at the scheduled time and worked all day to install the new units. I was very pleased with their professionalism. Not to mention they were working inside a house that was around 90 degrees. I highly recommend Cowboys a/c and will continue to use them in the future!
- Jason M., Aug. 2021
